Unified CommunicationSolutions

Integrate to support collaboration

Unified communications is about merging all communications that facilitate real-time interaction either on a single platform or through seamless integration, giving access via a single interface in order to enable collaboration or the business outcome in real time.

Unified communications is the technology enabler of effective collaboration. In simple terms, it integrates new devices and connectivity tools to existing IP-based infrastructures and applications to support collaboration

Oregon has the experience, people and knowledge to deliver and support powerful messaging and collaboration solutions that meet the unique needs of our clients. Whether you need expert consulting, leading-edge conferencing solutions or innovative managed services for instant messaging, you can count on Oregon for all your messaging and conferencing needs.

1. Email: Email is one of the most indispensable enterprise collaborative tools used by your employees. It is mission-critical and must be accessible from any device on a 24/7 basis.

Oregon currently provides extensive managed email and a directory services capability for large enterprises.

Since security is a major concern, managed email service from Oregon comes with a comprehensive suite of security services, including anti-virus, spam and content filtering.

You will also receive on-site management of your existing email hardware and software that can be complemented by directory management, instant messaging, and presence.

In addition, the service comes with professional, bilingual contact centre support that's available 24/7 to help with all of your email needs.

Email services from Oregon can be combined with IP telephony to enhance your productivity while delivering enterprise-level scalability, availability and security. Your efficiency will also be improved with services such as disaster recovery, reporting, executive chargeback and service level reporting.

2. Instant Messaging: Established communication tools such as email and voice mail are often too slow for today's rapidly moving business environment. Instant messaging (IM) is often a better option, helping you improve your organization's overall efficiency by removing time delays in traditional person-to-person interactions.

IM is especially valuable when it is extended to mobile devices that incorporate presence functionality. This improves the ability to determine other individuals' current availability status and the best way to contact them.

The managed messaging team from Oregon can help you avoid many pitfalls in the implementation of IM solutions. Oregon professionals deliver secure, compliant IM services. These solutions safely extend IM to all your mobile devices while providing rich presence information.

3. Conferencing: Oregon’s new IP based audio conferencing service builds on the strength of traditional audio services while providing enhancements that are easy to use and widely accessible within an organization's network and beyond.

   Web conferencing enhances teamwork by removing barriers. Now you can share your desktop and experience the power of collaboration.

   Video conferencing from Oregon is a complete, turnkey solution. We provide the equipment, network, installation, training, bridging services and end-point management to run video conferencing effectively and efficiently.

   Webcasting allows you to communicate with audiences of all sizes.

   Use any customized service combination to deliver conferences in ways that would have been unimaginable until recently.

   With Oregon’s hosted conferencing services, customers can minimize capital expenditures and reduce complexity in installations. Oregon’s expertise supports you while you focus on your business. The services are fully-supported, secure, carrier-class, reliable and robust, and are backed by bilingual 24/7 online support.

1. IP conferencing: Increase responsiveness and build on team strengths with a self-serve, on demand virtual meeting room. Increase conference call control with the intuitive Web interface.
   
   Build on your VoIP strategy. Accessible by any type of connectivity, from within the organization's network or anywhere in the world.

2. Event Conferencing: Create powerful communications opportunities within your organization or with customers, partners, or other third parties with event conferencing service from Oregon. Use Oregon’s event conferencing service to communicate effectively and professionally to large groups.

3. Web Conferencing: Improve your collaboration sessions and conference calls by working in real time. Share applications on your desktop with others.

4. Web Casting: Expand your market reach with a service that leverages the Internet to deliver audio and video content to target audiences anywhere, anytime.

5. Video Conferencing: Often there is no substitute for a live, face-to-face meeting. Video conferencing provides you with the ability to meet in person without having to travel.

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